{"policy":{"body":"\u003cp\u003eLast updated: October 6, 2025\u003c\/p\u003e\n\n\u003cp\u003eThis Privacy Policy describes how Farmto-pettreats (the \"Site\", \"we\", \"us\", or \"our\") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from farmto-pettreats.shop (the \"Site\") or otherwise communicate with us regarding the Site (collectively, the \"Services\"). For purposes of this Privacy Policy, \"you\" and \"your\" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.\u003c\/p\u003e\n\n\u003cp\u003ePlease read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.\u003c\/p\u003e\n\n\u003ch2\u003eChanges to This Privacy Policy\u003c\/h2\u003e\n\u003cp\u003eWe may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the \"Last updated\" date and take any other steps required by applicable law.\u003c\/p\u003e\n\n\u003ch2\u003eHow We Collect and Use Your Personal Information\u003c\/h2\u003e\n\u003cp\u003eTo provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.\u003c\/p\u003e\n\n\u003cp\u003eIn addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.\u003c\/p\u003e\n\n\u003ch3\u003eWhat Personal Information We Collect\u003c\/h3\u003e\n\u003cp\u003eThe types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term \"personal information\", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.\u003c\/p\u003e\n\n\u003ch3\u003eInformation We Collect Directly from You\u003c\/h3\u003e\n\u003cp\u003eInformation that you directly submit to us through our Services may include:\u003c\/p\u003e\n\u003cul\u003e\n    \u003cli\u003e\u003cstrong\u003eContact details\u003c\/strong\u003e including your name, address, phone number, and email.\u003c\/li\u003e\n    \u003cli\u003e\u003cstrong\u003eOrder information\u003c\/strong\u003e including your name, billing address, shipping address, payment confirmation, email address, and phone number.\u003c\/li\u003e\n    \u003cli\u003e\u003cstrong\u003eAccount information\u003c\/strong\u003e including your username, password, security questions and other information used for account security purposes.\u003c\/li\u003e\n    \u003cli\u003e\u003cstrong\u003eShopping information\u003c\/strong\u003e including the items you view, put in your cart, saved into your account like loyalty points, reviews, referrals or gift cards, or purchases.\n        \u003cul\u003e\n            \u003cli\u003eLoyalty points\/product reviews\/referrals\/gift cards saved\u003c\/li\u003e\n        \u003c\/ul\u003e\n    \u003c\/li\u003e\n    \u003cli\u003e\u003cstrong\u003eCustomer support information\u003c\/strong\u003e including the information you choose to include in communications with us, for example, when sending a message through the Services.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003eSome features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.\u003c\/p\u003e\n\n\u003ch3\u003eInformation We Collect about Your Usage\u003c\/h3\u003e\n\u003cp\u003eWe may also automatically collect certain information about your interaction with the Services (\"\u003cstrong\u003eUsage Data\u003c\/strong\u003e\"). To do this, we may use cookies, pixels and similar technologies (\"\u003cstrong\u003eCookies\u003c\/strong\u003e\"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.\u003c\/p\u003e\n\n\u003ch3\u003eInformation We Obtain from Third Parties\u003c\/h3\u003e\n\u003cp\u003eFinally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:\u003c\/p\u003e\n\u003cul\u003e\n    \u003cli\u003eCompanies who support our Site and Services, such as Shopify.\u003c\/li\u003e\n    \u003cli\u003eOur payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.\u003c\/li\u003e\n    \u003cli\u003eWhen you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAny information we obtain from third parties will be treated in accordance with this Privacy Policy. Also see the section below, \u003ci\u003eThird Party Websites and Links.\u003c\/i\u003e\u003c\/p\u003e\n\n\u003ch3\u003eHow We Use Your Personal Information\u003c\/h3\u003e\n\u003cul\u003e\n    \u003cli\u003e\u003cstrong\u003eProviding Products and Services.\u003c\/strong\u003e We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and other features and functionalities related to your account. We may also enhance your shopping experience by enabling Shopify to match your account with other Shopify services that you may choose to use. In this case, Shopify will process your information as set forth in its Privacy Policy and Consumer Privacy Policy.\u003c\/li\u003e\n    \u003cli\u003e\u003cstrong\u003eMarketing and Advertising.\u003c\/strong\u003e We may use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.\u003c\/li\u003e\n    \u003cli\u003e\u003cstrong\u003eSecurity and Fraud Prevention.\u003c\/strong\u003e We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately..\u003c\/li\u003e\n    \u003cli\u003e\u003cstrong\u003eCommunicating with You and Service Improvement.\u003c\/strong\u003e We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eCookies\u003c\/h2\u003e\n\u003cp\u003eLike many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see \u003ca href=\"https:\/\/www.shopify.com\/legal\/cookies\" target=\"_blank\"\u003ehttps:\/\/www.shopify.com\/legal\/cookies\u003c\/a\u003e. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.\u003c\/p\u003e\n\n\u003cp\u003eMost browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.\u003c\/p\u003e\n\n\n\u003cp\u003eOur website also recognizes the Global Privacy Control (GPC) signal, which enables you to opt-out of certain uses or disclosures of your information. If you notify us of your preference through GPC, we will treat such signal as a valid request to opt out of sharing \/ targeted advertising for the associated browser or device, and, if we are able to associate the device sending the signal to a Shopify account, we will apply the opt out request to the account as well. To learn more about Global Privacy Control, you can visit \u003ca href=\"https:\/\/globalprivacycontrol.org\/\" target=\"_blank\"\u003ehttps:\/\/globalprivacycontrol.org\/\u003c\/a\u003e. Other than the Global Privacy Control, we do not recognize other “Do Not Track” signals that may be sent from your web browser or device.\u003c\/p\u003e\n\n\n\u003ch2\u003eHow We Disclose Personal Information\u003c\/h2\u003e\n\u003cp\u003eIn certain circumstances, we may disclose your personal information to third parties for contract fulfillment purposes, legitimate purposes and other reasons subject to this Privacy Policy. Such circumstances may include:\u003c\/p\u003e\n\u003cul\u003e\n    \u003cli\u003eWith vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).\u003c\/li\u003e\n    \u003cli\u003eWith business and marketing partners, including Shopify, to provide services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services. Our business and marketing partners will use your information in accordance with their own privacy notices.\u003c\/li\u003e\n    \u003cli\u003eWhen you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.\u003c\/li\u003e\n    \u003cli\u003eWith our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.\u003c\/li\u003e\n    \u003cli\u003eIn connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003eWe have in the past 12 months disclosed the following categories of personal information and sensitive personal information about users for the purposes set out above in \u003ci\u003e\"How we Collect and Use your Personal Information\"\u003c\/i\u003e and \u003ci\u003e\"How we Disclose Personal Information\"\u003c\/i\u003e:\u003c\/p\u003e\n\u003ctable\u003e\n\u003ctr\u003e\n    \u003cth\u003eCategory\u003c\/th\u003e\n    \u003cth\u003eCategories of Recipients\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n    \u003ctd\u003e\n        \u003cul\u003e\n            \u003cli\u003eIdentifiers such as basic contact details and certain order and account information\u003c\/li\u003e\n            \u003cli\u003ePersonal information categories listed in the California Customer Records statute such as basic contact details and certain order and account information\u003c\/li\u003e\n            \u003cli\u003eCommercial information such as order information, shopping information and customer support information\u003c\/li\u003e\n            \u003cli\u003eInternet or other similar network activity, such as Usage Data\u003c\/li\u003e\n            \u003cli\u003eGeolocation data such as locations determined by an IP address or other technical measures\u003c\/li\u003e\n        \u003c\/ul\u003e\n    \u003c\/td\u003e\n    \u003ctd\u003e\n        \u003cul\u003e\n            \u003cli\u003eVendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners and data analytics providers)\u003c\/li\u003e\n            \u003cli\u003eBusiness and marketing partners\u003c\/li\u003e\n            \u003cli\u003eAffiliates\u003c\/li\u003e\n        \u003c\/ul\u003e\n    \u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\n\u003cp\u003eWe do not use or disclose sensitive personal information without your consent or for the purposes of inferring characteristics about you.\u003c\/p\u003e\n\n\n\u003cp\u003eWe have “sold” and “shared” (as those terms are defined in applicable law) personal information over the preceding 12 months for the purpose of engaging in advertising and marketing activities, as follows.\u003c\/p\u003e\n\u003ctable\u003e\n    \u003ctr\u003e\n        \u003cth\u003eCategory of Personal Information\u003c\/th\u003e\n        \u003cth\u003eCategories of Recipients\u003c\/th\u003e\n    \u003c\/tr\u003e\n    \u003ctr\u003e\n        \u003ctd\u003eIdentifiers such as name, e-mail address and phone number\u003c\/td\u003e\n        \u003ctd\u003eBusiness and marketing partners\u003c\/td\u003e\n    \u003c\/tr\u003e\n    \u003ctr\u003e\n        \u003ctd\u003eCommercial information such as records of products or services purchased\u003c\/td\u003e\n        \u003ctd\u003eBusiness and marketing partners\u003c\/td\u003e\n    \u003c\/tr\u003e\n    \u003ctr\u003e\n        \u003ctd\u003eUsage Data\u003c\/td\u003e\n        \u003ctd\u003eBusiness and marketing partners\u003c\/td\u003e\n    \u003c\/tr\u003e\n\u003c\/table\u003e\n\n\n\u003ch2\u003eUser Generated Content\u003c\/h2\u003e\n\u003cp\u003eThe Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone.\u003c\/p\u003e\n\n\u003cp\u003eWe do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.\u003c\/p\u003e\n\n\n\u003ch2\u003eThird Party Websites and Links\u003c\/h2\u003e\n\u003cp\u003eOur Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and\/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.\u003c\/p\u003e\n\n\u003ch2\u003eChildren's Data\u003c\/h2\u003e\n\u003cp\u003eThe Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.\u003c\/p\u003e\n\n\u003cp\u003eAs of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.\u003c\/p\u003e\n\n\u003ch2\u003eSecurity and Retention of Your Information\u003c\/h2\u003e\n\u003cp\u003ePlease be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.\u003c\/p\u003e\n\n\u003cp\u003eHow long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.\u003c\/p\u003e\n\n\u003ch2\u003eYour Rights\u003c\/h2\u003e\n\u003cp\u003eDepending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.\u003c\/p\u003e\n\u003cul\u003e\n    \u003cli\u003e\u003cstrong\u003eRight to Access \/ Know\u003c\/strong\u003e: You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.\u003c\/li\u003e\n    \u003cli\u003e\u003cstrong\u003eRight to Delete\u003c\/strong\u003e: You may have a right to request that we delete personal information we maintain about you.\u003c\/li\u003e\n    \u003cli\u003e\u003cstrong\u003eRight to Correct\u003c\/strong\u003e: You may have a right to request that we correct inaccurate personal information we maintain about you.\u003c\/li\u003e\n    \u003cli\u003e\u003cstrong\u003eRight of Portability\u003c\/strong\u003e: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.\u003c\/li\u003e\n    \n    \u003cli\u003e\u003cstrong\u003eRestriction of Processing\u003c\/strong\u003e: You may have the right to ask us to stop or restrict our processing of personal information.\u003c\/li\u003e\n    \u003cli\u003e\u003cstrong\u003eWithdrawal of Consent\u003c\/strong\u003e: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.\u003c\/li\u003e\n    \u003cli\u003e\u003cstrong\u003eAppeal\u003c\/strong\u003e: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.\u003c\/li\u003e\n    \u003cli\u003e\u003cstrong\u003eManaging Communication Preferences\u003c\/strong\u003e: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eYou may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.\u003c\/p\u003e\n\n\u003cp\u003eWe will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.\u003c\/p\u003e\n\u003cp\u003eWe use Shopify's ad services such as Shopify Audiences to help personalize the advertising you see on third party websites. To opt out of personalized advertising with third-party services supported by Shopify, visit \u003ca href=\"https:\/\/privacy.shopify.com\/en\" target=\"_blank\"\u003ehttps:\/\/privacy.shopify.com\/en\u003c\/a\u003e.\u003c\/p\u003e\n\n\u003ch2\u003eComplaints\u003c\/h2\u003e\n\u003cp\u003eIf you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.\u003c\/p\u003e\n\n\u003ch2\u003eInternational Users\u003c\/h2\u003e\n\u003cp\u003ePlease note that we may transfer, store and process your personal information outside the country you live in. Your personal information is also processed by staff and third party service providers and partners in these countries.\u003c\/p\u003e\n\u003cp\u003eIf we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.\u003c\/p\u003e\n\n\u003ch2\u003eContact\u003c\/h2\u003e\n\u003cp\u003eShould you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at hello@farmto-pettreats.shop or contact us at 4136 North Kedzie Avenue, Chicago, IL, 60618, US.\u003c\/p\u003e\n\n\n\u003cspan\u003e\u003c\/span\u003e","created_at":"2021-08-01T22:03:55-05:00","updated_at":"2025-03-13T14:29:51-05:00","handle":"privacy-policy","title":"Privacy policy"}}